Anycubic 10th Anniversary: Extended Warranty on Vulnerable Parts Details

Thank you for your continued support and trust in Anycubic! To celebrate our anniversary, we are proud to offer a significant service upgrade—the "Extended Warranty on Vulnerable Parts" plan. This initiative is designed to reduce your long-term ownership costs and let you enjoy 3D printing with complete peace of mind.

Below are the details of the eligible models and the specific terms of the extended warranty. Please read carefully.

Ⅰ. Eligible Models & Parts List

This extended warranty is provided at no extra cost and is automatically applied to eligible models purchased during the official anniversary promotion period (Sep 2 – Oct 8, 2025).

Model Part Warranty Extension
Kobra 3 V2 Hotend Assembly 3 → 6 months (total)
Heated Bed / PEI Sheet 6 → 9 months (total)
Extruder Assembly 6 → 9 months (total)
Belts 6 → 9 months (total)
Kobra S1 Hotend Assembly 3 → 6 months (total)
Heated Bed / PEI Sheet 6 → 9 months (total)
Extruder Assembly 6 → 9 months (total)
Belts 6 → 9 months (total)
Kobra 3 Max Quick-Release Nozzle/Heater Block Assembly 3 → 6 months (total)
PEI Sheet 6 → 9 months (total)
Extruder Assembly 6 → 9 months (total)
Belts 6 → 9 months (total)
ACE Pro Buffer Mechanism 6 → 9 months (total)
Filament Detection Board 6 → 9 months (total)
Signal Cables 6 → 9 months (total)
Motors / Belts 6 → 9 months (total)
Photon Mono M7 Series LCD Exposure Screen 6 → 7 months (total)
Build Platform 6 → 9 months (total)
Lead Screw Motor 6 → 9 months (total)

Ⅱ. Important Notes

  • 1. Eligibility: This extended warranty plan applies only to products purchased during the specified anniversary promotion period from the Anycubic Official Store.（September 2, 2025 - October 8, 2025）
  • 2. Proof of Purchase: The extended warranty is based on your original product purchase date. Please keep your sales invoice or electronic order confirmation safely, as it will be required to validate your warranty claim.
  • 3. Non-listed Parts: All other components of the printer (e.g., mainboard, screen, casing, etc.) not listed above remain covered by the standard Anycubic warranty policy.
  • 4. Warranty Process: If an eligible part fails due to a non-human-induced manufacturing defect, please contact our official technical support. Our service team will verify your purchase and guide you through the warranty process.
  • 5. Exclusions: This extended warranty does not cover damage resulting from accidents, abuse, misuse, disassembly, unauthorized repair, or failure to follow the product instructions.

Please note that if a full refund is issued for the machine for any reason during any warranty period, all aforementioned extended warranty services for that specific returned unit will be automatically voided and become invalid.

Ⅲ. How to Claim the Extended Warranty

If you experience an issue with your device, please follow these steps:

  • 1. Contact Support: For inquiries to Anycubic customer service, please contact: https://support.anycubic.com
  • 2. Provide Information: Have your Order Number, Purchase Date, Machine Serial Number, and a description (with photos/video) of the fault ready for the service representative.
  • 3. Technical Diagnosis: Our support engineers will perform a remote diagnosis to confirm the issue.
  • 4. Replacement: For parts confirmed to be defective and under this extended warranty, we will arrange to ship a new replacement part to you.

Ⅳ. FAQs

Q: How do I know if my machine is eligible for this extended warranty?
A: This extended warranty applies only to the models listed above that were purchased during the specified anniversary promotion period. Please check your purchase date against your order record. Machines purchased after the promotion ends will be covered by the standard warranty policy.(Anniversary period: September 2, 2025 - October 8, 2025)

Q: Do I need to register or apply separately to get this extension?
A: No, you do not. This extended warranty is automatically applied to all eligible models sold during the promotion period. You just need to keep your proof of purchase (order confirmation or invoice) safe.

Q: If an extended warranty part fails, do I send the whole machine back or will you send a part?
A: To save you time and cost, we typically provide replacement parts shipping. After our technical support team remotely diagnoses and confirms the issue, we will arrange to ship a new replacement part to you free of charge and provide guidance for installation. There is usually no need to send the entire machine back.

Q: Does this extended warranty add on to the original warranty period?
A: Yes, it stacks with the original warranty. This offer extends the warranty period for specific parts on top of the standard coverage. For example, the hotend on the Kobra 3 V2 has a standard 3-month warranty, but when purchased during the promotion, it enjoys a total of 6 months of coverage.

Q: What if another part not on this list breaks?
A: All parts not listed in this extended warranty announcement will continue to be covered by the standard Anycubic warranty policy. You still retain all your original warranty rights. Please see our warranty policy page for more details.

Q: If I choose to return the product for a refund later, will the extended warranty still be valid?
A: No. If you return the entire machine and receive a refund, the sales transaction for that unit is considered fully reversed. Consequently, all associated extended warranty services will be automatically voided.

Ⅴ. Learn More

To view the complete Anycubic Standard Warranty Policy, please visit: Warranty Policy Page

If you have any questions, please feel free to contact our Online Support.